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We use Citrix Online's remote desktop-sharing service,
GoToAssist™,
for Internet-based virtual tech support.
Using this secure, remote access the support staff can view your screen,
demonstrate features, transfer files and troubleshoot problems.
Please call (212) 485-1200 to speak to a customer service representative
before beginning a virtual tech support session. Your representative will have you select
an agent to begin a virtual tech support session.
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